BODYCORP SOLUTIONS

INVIDIA has been helping strata building body corporate executive committees work more efficiently and effectively, and take advantage of ever improving cloud technologies for over 20 years
From quicker and easier communication between executive committee members to a range of online tools that make it easier to run projects for your strata building
Your owners, residents and strata manager will love you when working with your executive committee becomes easier, more efficient and transparent

PLAN DETAILS

New Static Website
All plans include the design of a new static website for your building. If you already have a domain name registered then we will renew or transfer it for you. If you don't have a domain then we will register a new domain for your building's new website. If you already have a website and are only interested in the other online tools offered by INVIDIA, then please contact us to discuss your specific needs and we will develop a custom quote to suit your exact needs

Email Services
All plans include email services. Email services offer up to 300 email accounts. We can setup each committee member, strata manager and others with their own email account or just forward emails to their existing personal email address if they don't want another mailbox to check. Email services also include distributions lists, for example, we can setup something like committee@yourdomain.com.au and all email received at the address will automatically forward to all your executive committee members. We will work with you to setup the email services that work best for your building

Online Forms
Online forms make it easier to securely capture requests and other information from your owners, residents and agents through your website. We can create general day to day forms for you such as new key or fob requests, letting people report incidents or issues around the building, or any other form that will help you manage your building better. You can decide which form submission goes to your strata manager, your committee or any other person or group

Online Tasks
Take control of managing your building and committee business with professional task management that gives everyone visibility of tasks, action items, issues and any other items you need to assign, track and report on. Easily prioritise your items and receive email notifications when something is assigned or updated. Use online task management for your day to day operational needs or group items into logical chunks on a timeline to manage larger projects around your building

Online Databases
Store and manage important data online for easy secure access for your committee members and strata manager from anywhere. From simple key registers or carpark card assignments to complex applications that integrate an online form with online database to capture information from your owners, residents and agents and easily manage that information to improve delivery of services and simplify project work when upgrading infrastructure or rolling out new services in your building

Online Appointments
Give your owners, residents and agents a professional experience when running your projects that require people to book in appointment times to have things installed, collected or any other activity that needs to be scheduled in a specific time slot. Easily control appointment periods, time slot lengths and other criteria. Make your service provider's work easier by efficiently coordinating appointments with residents and let them focus on their delivery or installation work. This is a great tool for managing things like building-wide NBN installations, plumbing and electrical work, or upgrading the intercom system with new handsets in all units

Service Desk
Take your customer service to the next level with a complete ticket management system and knowledge base. Let your owners, residents and agents create tickets online when they have a request, question or issue. Track tickets, get email notifications, assign tickets to others and build a large online Q&A knowledge base that answers common questions and provides standard answers to anything you want to share about your building, its processes and services

Online Lists
Create lists of emails to communicate more efficiently with different groups of people. Create a list for commercial tenants, for owners, or for any groups you can imagine. Then easily craft a single email and have it delivered to an entire group instantly. Let people keep lists up to date automatically by allowing them to unsubscribe when they move out of the building. Perfect for sending out important information such as outage notifications to all residents and owners. The included Starter basic plan includes maximum 2,000 email addresses and 10,000 emails sent/month (daily limit of 2,000)

Online Survey
Create quick and easy surveys to send to different target groups to get feedback, ideas and options. Improve your building services by letting owners, residents and agents feel like they are part of your committee's decision making processes. Perfect for sharing upgrade or design ideas and asking people for their input on selecting the perfect option for your project. The included starter Basic plan includes maximum 10 questions and 10 responses per survey

Training Session
All plans include a virtual training session for your committee members. This initial session is provided once your new online services are properly setup and we take them through how to access the apps and get the most out of your new online tools and services. Not feeling very IT savvy? Don't worry, you can contact your INVIDIA account manager anytime and they will be happy to help refresh your memory or guide you on how to do something specific

Support
All plans include INVIDIA support. For your website (if developed by INVIDIA) this includes up to 3 content changes to your website each month. For all your other online tools and services this includes direct access to your INVIDIA account manager who will always be happy to help you with getting the most out of your tools and services. Please note that some of the online tools and services we provide offer advanced development options. While your INVIDIA account manager can guide you on how to get the most benefit out of such advanced development options, they cannot do the development work for you. INVIDIA can offer advanced development work if you wish to develop something more complex in your online offering and we would be happy to provide you with a quote for doing such work once we discuss with you and understand your requirements

More Questions?
Have more questions or would like to have a chat about your specific needs that may not be covered by one of our predefined plans, then contact one of our account managers directly:

John Mostovoy
john.mostovoy @ invidia.com.au
0411 115 999

or

Sean Murdoch
sean.murdoch @ invidia.com.au
0411 274 142

This case study looks at how one of our strata building customers has used INVIDIA tools and services to improve a range of activities and services for their building

The building is Globe on Moore in Canberra CBD
Subscription Plan: Tower
Strata Manager: Independent Strata Management
(information used with permission)

CASE STUDY